Legal

Terms of Service

Last updated June 25, 2026

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of Bulma, a workforce management platform operated by Kame House AI ("we", "our", or "us"). By creating an account or using our services, you agree to be bound by these Terms. If you do not agree, do not use Bulma.

These Terms constitute a legally binding agreement. Please read them carefully. If you're using Bulma on behalf of a company, you represent that you have authority to bind that company to these Terms.

Eligibility

You must be at least 18 years old and legally capable of forming a binding contract to use Bulma. By using our platform, you represent and warrant that you meet these requirements and that all registration information you provide is accurate and current.

Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@bulma.ai if you suspect any unauthorised access.

  • Do not share your password or grant access to unauthorised individuals
  • Do not create more than one account per organisation without our written consent
  • Keep your contact and billing information accurate and up to date

Acceptable Use

Bulma is provided for lawful workforce management purposes only. You agree not to:

  • Use the platform to process data of individuals without their consent
  • Attempt to reverse-engineer, scrape, or extract data from our systems
  • Upload malicious code, viruses, or any software designed to disrupt the service
  • Resell, sublicense, or otherwise commercialise access to Bulma without written permission
  • Use the platform in violation of any applicable employment or labour laws

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

Subscription & Billing

Bulma is offered on a subscription basis. Fees are billed in advance on a monthly or annual cycle, depending on your plan. All fees are non-refundable except as required by law or as set out in our refund policy.

  • Subscriptions renew automatically unless cancelled before the renewal date
  • Price changes will be communicated at least 30 days in advance
  • Downgrading your plan takes effect at the start of the next billing cycle
  • Failed payments may result in a suspension of service after a grace period
Enterprise customers on custom contracts are subject to the pricing and payment terms outlined in their Master Service Agreement, which supersedes this section.

Your Data

You retain full ownership of all data you upload or generate within Bulma. We process your data only to provide and improve the service, as described in our Privacy Policy. We never sell your data, and we never use it to train AI models.

By using Bulma, you grant us a limited, non-exclusive licence to host, process, and transmit your data solely for the purpose of delivering the service.

Intellectual Property

All rights in the Bulma platform — including software, design, trademarks, and content created by us — remain our exclusive property. Nothing in these Terms transfers any intellectual property rights to you.

Any feedback, suggestions, or feature requests you submit to us may be used by us without restriction or compensation.

Availability & Modifications

We aim for 99.9% uptime but do not guarantee uninterrupted access. Planned maintenance is communicated in advance. We may modify or discontinue features at any time; for material changes we will provide at least 30 days' notice.

Limitation of Liability

To the maximum extent permitted by applicable law, Kame House AI's total liability for any claim arising out of or related to these Terms or the use of Bulma is limited to the amount you paid us in the 12 months preceding the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Kame House AI and its affiliates, officers, and employees from any claims, losses, or damages (including legal fees) arising from your use of Bulma, your violation of these Terms, or your infringement of any third-party rights.

Termination

Either party may terminate the agreement at any time. Upon termination, your right to access the platform ceases immediately. We will make your data available for export for 30 days following termination, after which it will be deleted in accordance with our Privacy Policy.

We may suspend or terminate your account immediately if you materially breach these Terms or if required by law.

Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE. If you are accessing Bulma from another jurisdiction, you remain responsible for compliance with local laws.

Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-product notice at least 14 days before they take effect. Continued use of Bulma after that date constitutes your acceptance of the revised Terms.

Contact Us

Questions about these Terms? Reach out:

bulma